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Speaking with the American Airways consultant is a problem. Did you go through the identical stress or was you expertise much better that the majority. Share your thoughts with us.
On December 25, My a few sons and I experienced a flight from Cleveland to Phoenix that was to go away at seven:fifty which has a quit in Charlotte NC. At about three or four pm to the day of our departure, American Airways delayed our flight which might make us pass up our relationship in Charlotte which had no other flights out to Phoenix that day OR the subsequent! And why the hold off? No explanation. So with no help from an AA consultant..(Just about as if it absolutely was our fault) we uncovered another flight as a result of Dallas…which remaining in an hour and a fifty percent. We manufactured it to your airport but with One more rude AA agent, (I recognized it absolutely was occupied with the vacations and all) I was confident which i could get my bag in Dallas since we now had to spend the night time there. I questioned him regarding the tag that appeared like it absolutely was checked to Phoenix and he explained curtly, you’ll just select it up in Dallas and recheck it each morning. Properly the bag did not make it around the conveyer in Dallas. Once i requested Yet another representative over it, he said it absolutely was in a huge space and it absolutely was going out when we still left each morning. I explained to him I desired it for my hotel continue to be, and he told me it might just take four hrs to receive it. Okay…nevermind…I’ll be again below in 4 several hours!!! So I still left with the Dallas resort without the need of my luggage.. Obtained on our flight the next early morning and took off promptly.
We're so extraordinary upset with this kind of mis-therapy and bad management by American Airlines and will never fly you all over again.
my flight 5151 outside of savannah to charlotte 405pm was delayed for four one/two hours which has a flat tire no tire for the savannah airport to fix it so we needed to await the next fight from charlotte to deliver the tire to us and afterwards we experienced to attend yet again for one more flight to carry the Instrument to mend the tire . we were informed to create our on reservation for new tickets and nonetheless after we named in there was no information and facts of the delay my disappointment degree is confused, laura a AA employee tried view website to help and received really aggravation simply because she experienced a tough time environment me and my family collectively I had been instructed to possess a seat and she would try later on immediately after helping other customer at that point I felt like I didn't issue after feeling that I wasn't essential I ask for 2 food ticket so we could take in because if flight was not delayed I might have be property for dinner at 7pm in Cleveland ohio I haven't taken this airline in advance of make sure you ensure it is proper and substitute two spherical journey ticket
We flew Pretty much in just eyesight with the spot, and afterwards the captain came on and claimed the technological situation was performing up, and as opposed to landing exactly where our location was, they necessary to transform again to have it serviced by men and women that may essentially do that.
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Me and my wife had to encounter a servicing situation in the airport, flying from JFK to MIA (AA2299),on account of which we had to change the flight .Just after detailing The difficulty into the crimson jacket AA employee, the flight was transformed, and we have been certain to be seated within the firstclass as we had been alleged to on the first flight (my wife is intensely Expecting).
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I sincerely hope to get a favourable reply within the future several days, so I am able to continue on working with American Airways for my travel.
I want to make this report to you. I used to be amazed which i was struggling to create a report by cell phone. Sallianne Dale
I flew on American Airways for The 1st time and final. our luggage was destroyed with black grease on it huge hunks out with the handles and wheels. your aircraft was dirty and really unpleasant. the flight crew wasn't welcoming whatsoever. My granddaughter was with me and is particularly about 6ft tall no area for her legs and individual laid back again in her seat and she could not shift in the slightest degree in her seat.
my grand mom take a flight from Ecuador 2/eighteen/16 (cease in Miami)in path to new York,when she was ready to have her baggage what a surprise she obtained!!her baggage was damaged and any person inside steal some excellent that was inside,also the zipper was violated(broken)she misplaced in products that she deliver it to my spouse and children Along with the Price tag about $350 when she educated what comes about in AA counter in JFK NY they offered to replaced her brand new baggage with an used and old one that appears like they get from the garbage!!.also they said that to maintenance can take about 4 months!
The flight crew automatixallu produced me Test my bag even though thier had been a number of open up overhead bins. See hooked up flight facts. It would be wonderful if they crew did bot noticed it wasnt thier fault and dont blame them.